User Flow Mapping
Complete documentation of edge cases, empty states, and error handling before a single line of code is written.
Product & UX Design
Marketing buys the traffic. Product has to keep it. I design strict, dev-ready interfaces that reduce onboarding friction, shorten time-to-value, and prevent expensive user churn.
Replies within 24 hours · No sales pressure · Confidential by default
Context: You have a working backend and a marketing engine driving sign-ups, but your Day-1 retention is dropping.
Problem: Most SaaS and fintech products leak revenue because they rely on interfaces that look modern but fail to guide the user. Complex dashboards, heavy cognitive load, and unclear next steps kill user activation.
Action: I strip the interface down to the essential user flows. We prioritize search intent and behavioral data to map the shortest path to user value. I deliver strict wireframes and scalable component systems.
Result: Engineering gets clear specs without guesswork. Users experience immediate value. You see a measurable lift in activation rate and a drop in support tickets.
Execution
I bridge the gap between design and development. No vague concepts, only structured assets.
Complete documentation of edge cases, empty states, and error handling before a single line of code is written.
Scalable design tokens, auto-layout components, and strict grid systems that map perfectly to frontend variables.
Instrumentation plans and funnel metrics attached to the designs, ensuring we track activation and drop-off accurately post-launch.
By restructuring the portfolio recommendation engine and removing cognitive overload from the initial sign-up flow, we accelerated the user's path to their first trade.
Let's Talk
Send me a brief overview of where users are dropping off in your product. I review every inquiry and reply within one business day.